Our Team

After serving as a PCUSA minister for more than seven years, Floyd Rhoades embarked on a career as a long-term care executive and worked in various leadership capacities with national companies. His experience includes working with public, private and new start-up organizations as well as leading an initial public offering before becoming the CEO of Vista Cove Senior Living, a company he and his investment partners founded in 2003. He received his BA from Miami University in Oxford, Ohio, and M. Div. degree from the McCormick Theological Seminary in Chicago, Illinois. Floyd’s interests include volunteering in his community. He is past chair of the Coachella Valley Rescue Mission Board of Directors (2010-2018), a member of the Board of Directors for Riverside County Desert Mental Health and an Advancement Board Member of the California State University, Palm Desert Campus.

Lola comes to us with extensive experience in senior living and memory care. For the past 30 years, she has worked with individuals affected by Alzheimer’s and related dementias in memory care communities and skilled nursing facilities. Most recently, Lola was a Geriatric Patient Advocate and managed care planning for hundreds of home health and hospice patients each year. She serves on the Board of Directors for the American Business Women’s Association Trendsetter Chapter as well as the Advisory Board for California Nursing Education Institute. She is a past President of ACT1 (Aging Community Team). She has been a panelist for the Medical Management for Cognitive Decline symposium and is a featured speaker in Assisted Living and Memory Care Communities across the Valley. In her free time, Lola enjoys spending time with her twin sons Ike and Hank in Lake Havasu swimming and kayaking.

“I am deeply committed to providing compassionate care and support to individuals with physical and cognitive impairments and their families as they navigate their unique journeys.”

Jennee has over 20 years of experience working with seniors in skilled nursing, health information, case management, education, and assisted living & memory care. After nursing school, she earned her associates degrees in Social & Behavioral Science and Gerontology from Coastline Community College and her bachelor’s degree in Sociology from Arizona State University.

Out of the many joys of working in senior living, Jennee most enjoys the opportunity to show how the residential care setting allows residents to receive support to maintain their independence and dignity, and to give their families the peace of mind that they are safe and well cared for in their home here at Vista Cove.

Jennee is a desert native and she’s a proud mom of 2; her daughter works in the film industry in LA, and her son lives in Arizona with his wife and stepson, and they are expecting a baby in the fall. Jennee keeps herself busy outside of work with her chihuahua Gatsby, going to Firebirds hockey games, and watching as much baseball as possible. 

Dr. Cole began his career in private practice from 1981-2011. From 2011 to present Dr. Cole’s focus is memory care and is a hospice & palliative medicine specialist serving the Coachella Valley. 

Dr. Cole graduated from Loma Linda University, Medical School in 1981 and is board certified in Family Practice, Hospice Medical Director, Hospice Care and Palliative Medicine. 

Dr. Cole is passionate about getting involved where he can within our community and is an advisor board member of Alzheimer’s Coachella Valley.

Karen brings a philosophy as thoughtful as it is simple: engagement isn’t about filling time, it’s about creating meaning. Grounded in culture, the arts, and movement, her work helps residents stay connected to themselves, to the world around them, and to the families who love them.

LEAP offers three levels of daily engagement,  personal, neighborhood, and community,  alongside our Namaste Program, which gently supports residents in reconnecting with their environment and finding meaningful social interaction.

Karen’s path to this work is deeply personal. She walked alongside her mother-in-law and aunt through their own aging journeys, experiences that ignited a lifelong commitment to days filled with purpose, creativity, dignity, and genuine connection. For more than a decade, she has served as an Activities Director and Memory Care professional dedicated to enriching the lives of older adults. Before that, she spent years designing and merchandising women’s clothing, traveling the world, and immersing herself in diverse cultures — a creative foundation that continues to inspire fresh, meaningful programming today.

Outside of work, Karen finds joy in family, friends, yoga, swimming, travel, music, reading, and creative pursuits,  all of which fuel her curiosity, compassion, and love of life.

Certifications: Dementia Practitioner (NCCDP) · Certified Validation Worker & Group Trainer, Validation Institute (VIT), under the mentorship of Naomi Feil · PAC Certified to Train for CEU Credits · Red Cross First Aid

Patrick lives in Rancho Mirage and has 30 years of experience in Memory Care, Assisted Living and Healthcare. He brings both a business background and the personal experience of having had a family member in memory care. He is responsible for keeping the community in compliance with State Regulations, residents’ safety and communication with families. Fun fact about Patrick – he usually has candy wrappers in his pockets (as he has trouble turning down a chocolate snack). Patrick can be reached most easily on his cell phone and is always happy to help 214-498-9614

Christopher Kerr has lived in the Cathedral City Cove since 2017 and began working in Assisted Living and Memory Care in 2008 in Northern California. He brings energy, creativity, and compassion to every aspect of resident engagement. He is responsible for the organization and implementation of the scheduled therapeutic activities designed to meet the specific needs of the residents of Vista Cove at Rancho Mirage. Fun fact about Christopher – One of his favorite activities is to go snowshoeing in the winter on Mt San Jacinto via the Palm Springs Aerial Tramway and maintains an annual pass for year-round access.

Pat Kaplan is a co-founder of Alzheimers Coachella Valley, a 501(c)(3) nonprofit organization, whose mission is to provide charitable services and support for persons with impaired cognition. 

Pat received her BA in Sociology from the University of Washington in Seattle, Washington and Gerontology Certificate from the University of California at Riverside and is licensed by the State of California as an Administrator for Residential Care Facilities for the Elderly. She also works as a consultant with Vista Cove at Rancho Mirage, providing Dementia training for staff and assisting with community relations initiatives.

With a decade of experience in healthcare settings, Alejandra Franco brings an empathetic perspective to her role in Human Resources at Vista Cove. Her journey in the industry began on the front lines, serving as both a receptionist and an activities professional before transitioning into the HR role. This diverse background has given her understanding of every facet of the community, fueling her passion for supporting both the staff and the residents.

​Alejandra is a long-time local, having called the desert home for the past 12 years. She is deeply committed to building strong, meaningful connections and ensuring that Vista Cove remains a vibrant and supportive place to work and live.

When she isn’t at her desk, Alejandra is usually on the move. She is the proud mother of two boys and spends most of her free time staying active with them. She loves playing sports and making memories with her sons, and  very importantly they are Dodgers fans! 

I am the Corporate Nurse for Vista Cove having 16 years experience as a nurse, project management and multi-specialty medical provider (Memory Care, Assisted Living, Skilled Nursing Wound care). I enjoy teaching and educating.  

I oversee the medical care of residents, under the direction of a neuro psychologist, primary care, home heath and hospice physicians.

Bill Ward Bill relocated from Columbus, Ohio to the Coachella Valley in October 2024 and joined the Vista Cove team in December of 2024 as their Business Office Manager. Bill has vast experience in Accounting/Bookkeeping as well as office management procedures.

Bill worked in the banking industry for many years and left his position as Vice President of Banking Operations responsible for the Ohio market of a large Nationwide Banking Organization – to open a Deli / Catering Business with his business partner and successfully operated that business for many years. Upon selling the business, Bill took the Office Manager / Accountant position at a local family owned law firm in Columbus, Ohio and worked there until his relocation to the Coachella Valley. Bill enjoys reading, movies, the History Channel, spending time with friends and traveling (often back east to spend time with family).